Page 2 - 2024 Annual Report
P. 2
2024 INITIATIVES AND
MILESTONES
Our achievements in 2024 reflect our unwavering commitment to providing
competitive financial solutions, personalized service, and educational resources
to the communities we serve.
Howard University Employees New Online Account Opening
Federal Credit Union Merger Platform
We are proud to now serve Howard Both new and existing members can
University employees, students, open and fund new accounts in
alumni, and their families as well minutes—including savings,
as Howard University Hospital checking, money market accounts,
employees and their families through and certificates.
their financial journey.
Field of Membership Expansion Website Redesign
We are excited to extend the benefits Our updated website makes it easier
of Credit Union membership to to apply for a loan, open an account,
Howard County Public School schedule an appointment, log in to
System employees, students, and Digital Banking, and learn about our
their families. financial solutions.
Upgraded Branches Member Surveys
We opened our new Lexington Park To make continuous improvements,
Branch, which replaced the California we introduced a new email survey
Branch, to better serve our members program to collect member feedback
in St. Mary’s County. Additionally, our about their experiences with the
Bowie Branch relocated to a nearby Credit Union.
modern facility.
Scheduling Made Easy Community Engagement
Members can now schedule an Caring for our community is at the heart
appointment with our team to open of what we do. We continued to support
an account, apply for a loan, request academic programs and increased our
account maintenance, or receive impact by donating a percentage of
financial counseling. interchange income, raising $200,000
for the Support Education Foundation.
